Shipping, Duties & Taxes
Shipping timelines, costs, and what to expect with international orders.
Shipping
- U.S. orders over $99: FREE standard shipping (excludes Fit Kit)
- Canada orders over $250 USD: FREE express shipping (1–5 business days)
- International orders: flat-rate $25 USD express shipping (1–5 business days)
International Duties & Taxes
We recommend prepaying duties at checkout (DDP) to avoid unexpected fees on arrival. If you opt out, your order ships DDU, and any customs fees become your responsibility upon delivery.
Returns
You have 14 days from delivery to request a return on unworn, unwashed, and unaltered items. No restocking or restyling fees — just a flat $20 return label fee deducted from your refund. View full return policy →
Accessories, hair care, and sale items are final sale.
⚠️ Made to Order — Please Read Before Purchasing
This is a handcrafted, Made to Order item. Production begins when your order is placed. Current lead time is 3–4 months from order date to shipment. This item is final sale and cannot be returned or exchanged. You'll receive regular progress updates from our team throughout the process. If you have questions before ordering, book a consultation →